How to recover from Trojan.FakeAlert.5 false positive – Windows XP
Mar 22nd, 2010 | Category: Security
Due to a recent update for Windows 64-bit systems it is possible that BitDefender detects several Windows and BitDefender files as infected with Trojan.FakeAlert.5 .
If you are using Windows XP and are able to boot in Windows, but BitDefender is not working, please follow these steps:
1.Save this patch and run it on your PC:
- If you are using BitDefender 2010 click here
- If you are using BitDefender 2009 click here
2. Reboot your PC, open BitDefender and perform an update to make sure you have the latest virus definitions.
If you consider that the patch did not run properly you can also run it in Safe Mode. Instructions on how to reboot in Safe Mode can be found on BitDefender KnowledgeBase.
IMPORTANT: After running the patch it is possible that some files are still left in the Quarantine. This is normal as Windows automatically restores some of it’s files, therefore BitDefender will not be able to move the ones in the Quarantine over the ones already present on the PC.
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